The Australian Government is now in a caretaker period in advance of the forthcoming election. Until a new government is sworn in, government operations are conducted in accordance with the caretaker conventions.
Latest advice
Voting in the 3 May 2025 Federal Election
The Australian Federal Election has been announced for Saturday 3 May 2025. If you’re an Australian citizen overseas on the day of the election, you can still have your say by voting at the Australian Consulate-General in Surabaya or any other overseas voting centre, or by postal vote.
In-Person Voting
You will be able to vote in-person at the Australian Consulate-General Surabaya from Monday to Friday 28 April - 2 May 2025 (9.00 am - 3.00 pm local time). Appointment is required via https://australianconsulategeneralsurabaya.setmore.com/
Please note that the Australian Consulate-General in Surabaya will be open on 1 May 2025. We are located on the 3rd floor of Esa Sampoerna Centre Building, Jl. Dr. Ir. H. Soekarno No.198, Klampis Ngasem, Sukolilo, Surabaya, 60117.
What to expect at the Australian Consulate-General Surabaya
To vote in-person at the Australian Consulate-General Surabaya you will need to provide ID to enter the premises.
Postal Voting
If you are overseas and are unable to vote in-person, you can visit the AEC website to apply for a postal vote.
Postal vote packs will be sent to you by international courier from Australia commencing three weeks before polling day. The latest date to request an overseas postal vote from the AEC is 6pm AEST, Wednesday 30 April 2025. Please note this may be too late for your postal vote to reach you and you are encouraged to apply as soon as possible. If you provided an email address or phone number when applying for a postal vote, you will receive an automatic notification when it is dispatched.
If you did not provide an email address or phone number and your postal vote does not arrive within 10 days from the date you submitted your application, call the AEC on +61 2 6160 2600.
You can mail your completed postal vote to the Australian Consulate-General Surabaya or drop it off in person no later than 4:00pm Friday, 2 May 2025.
You can also return your postal vote directly to the AEC in Australia. The cost to return your postal vote by courier or mail to the Australian Consulate-General Surabaya or to the AEC in Australia is your responsibility.
For your postal vote to be counted it must be completed and postmarked before 6pm AWST time 3 May 2025, and received by the AEC in Australia by 6pm Friday 16 May 2025 AEST.
Further information
You must be enrolled to vote. You can enrol, update your details or check your details on the AEC Website.
If you can't vote because you are overseas, you need to advise the AEC by completing an Overseas Notification Form.
Find additional information on the election and voting at these websites: Australian Electoral Commission or Homepage | Smartraveller.
For Australians travelling in or to Indonesia
For Australians travelling in Indonesia or planning to travel to Indonesia, please refer to the Australian Government’s Smartraveller website for latest news and information related to your trip and subscribe for updates. Travel advice is reviewed and updated regularly.
Consular, passport and notarial services
Consular and passport services continue to be provided by appointment. The contact number for appointments for consular services is (+62 31) 9920 3200 and appointments can be made online at https://australianconsulategeneralsurabaya.setmore.com/ If the Embassy or Consulate is closed, please contact our Consular Emergency Centre: +61 2 6261 3305 if you have an urgent request.
Travel Information for Australians
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au/ to subscribe or connect with Smartraveller on Facebook and Twitter.
Need information on visiting or living in Indonesia? Read the Australian Government’s:
- Travel advice for Indonesia
- Smartraveller News and Updates on special issues and events
- Tips for travellers during COVID-19
We encourage all Australian travellers and expatriates in Indonesia to:
DFAT’s Consular Privacy Collection Statement can be accessed at http://www.dfat.gov.au/dept/consular/privacy.html
Message from the Consul-General
Welcome to the website of the Australian Consulate-General in Surabaya.
Since opening in 2017, the Consulate-General in Surabaya has fostered stronger business, education, people-to-people and cultural links between Australia and the Indonesian provinces of Central Java and East Java, which have a combined population of around 70 million people.
The Consulate-General has a strong focus on building economic partnership opportunities, including in education, agriculture and manufacturing.
You can follow the Australian Consulate-General, Surabaya on:
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