Head of Post
Contact information
Address
Level 3 ESA Sampoerna Center
Jl. Dokter.Ir. H. Soekarno No. 198
Klampis Ngasem, Sukolilo, Surabaya 60117
Telephone
+62 31 9920 3200
- General enquiries: [email protected]
- Visas and Migration email form
- Consular Services: [email protected]
- Passport Services: [email protected]
Opening hours
The Australian Consulate-General Surabaya is open from 8.00am to 4.00pm Monday to Friday except for public holidays.
Passport and consular services are by appointment only. The contact number for appointments for consular services is (+62 31) 9920 3200 and appointments can be made online at https://australianconsulategeneralsurabaya.setmore.com/. Clients will only have access to the Australian Consulate-General by appointment.
The Australian Consulate-General does not process or advise on visa, migration or citizenship applications. Click here for more information on visas and migration.
Public holidays
The Australian Consulate-General will be closed on the following dates:
- 2 January 2023
- 23 January 2023
- 7 April 2023
- 10 April 2023
- 24 April 2023
- 25 April 2023
- 29 June 2023
- 17 August 2023
- 2 October 2023
- 25 December 2023
- 26 December 2023
- 27 December 2023
- 28 December 2023
- 29 December 2023
Other Australian posts in Indonesia
Australia has four posts in Indonesia. Our Embassy is in Jakarta, and we have an Australian Consulate-General both in Bali and Makassar.