About the Consulate

Head of Post

Mr Glen Askew

Consul-General

Contact information

Address

Level 3 ESA Sampoerna Center
Jl. Dokter.Ir. H. Soekarno No. 198
Klampis Ngasem, Sukolilo, Surabaya 60117

Telephone

+62 31 9920 3200

Email

General enquiries: [email protected]
Visas and Migration email form
Consular Services: [email protected]
Passport Services: [email protected]

Opening hours

The Australian Consulate-General Surabaya is open from 8.00am to 4.00pm Monday to Friday except for public holidays.
Passport and consular services are by appointment only. The contact number for appointments for consular services is (+62 31) 9920 3200 and appointments can be made online at https://australianconsulategeneralsurabaya.setmore.com/. Clients will only have access to the Australian Consulate-General by appointment.

The Australian Consulate-General does not process or advise on visa, migration or citizenship applications. Click here for more information on visas and migration.

Public holidays

The Australian Consulate-General will be closed on the following dates:

2025

Wednesday, 01 January 2025 New Year's Day
Wednesday, 29 January 2025 Chinese New Year 2576 K
Monday, 31 March 2025 Idul Fitri 1446 Hijriyah
Tuesday, 01 April 2025 Idul Fitri 1446 Hijriyah
Friday, 18 April 2025 Good Friday
Monday, 21 April 2025 Easter Monday
Friday, 06 June 2025 Idul Adha 1446 Hijriyah
Monday, 09 June 2025 King's Birthday
Monday, 06 October 2025 Labour Day
Thursday, 25 December 2025 Christmas Day
Friday, 26 December 2025 Boxing Day
Monday, 29 December 2025
Tuesday, 30 December 2025
Wednesday, 31 December 2025

2024

1 January 2024
09 February 2024
11 March 2024
29 March 2024
1 April 2024
10 April 2024
11 April 2024
17 June 2024
7 October 2024
25 December 2024
26 December 2024
27 December 2024
30 December 2024
31 December 2024