About the Consulate

Head of Post

Mr Glen Askew

Consul-General

Contact information

Address

Level 3 ESA Sampoerna Center
Jl. Dokter.Ir. H. Soekarno No. 198
Klampis Ngasem, Sukolilo, Surabaya 60117

Telephone +62 31 9920 3200

Email

General enquiries: [email protected]

Visas and Migration email form

Consular Services: [email protected]

Passport Services: [email protected]

Opening hours

The Australian Consulate-General Surabaya is open from 8.00am to 4.00pm Monday to Friday except for public holidays.
Passport and consular services are by appointment only. The contact number for appointments for consular services is (+62 31) 9920 3200 and appointments can be made online at https://australianconsulategeneralsurabaya.setmore.com/. Clients will only have access to the Australian Consulate-General by appointment.

The Australian Consulate-General does not process or advise on visa, migration or citizenship applications. Click here for more information on visas and migration.

Public holidays

The Australian Consulate-General will be closed on the following dates:

2026