Passport services

*** Priority passport services are not available in Surabaya ***

Passports are printed in Australia and subject to a minimum of  6 weeks processing time from payment, so planning well ahead is important. Incomplete applications will cause delays.

Australian passports applications must be lodged in person and appointments must be made. The Australian Consulate General only allows entry to clients with appointments. We will only see you in exceptional circumstances without an appointment.

Children under 16 years do not need to attend interviews.

Children aged 16 & 17 are required to attend the appointment along with a guardian.

Passport lodgment by appointment

Please arrive 10 minutes before your appointment time for security screenings.

If you are late for your appointment, you may need to reschedule the appointment.

You can amend, reschedule, or cancel your appointment via the links on your notification email.

Please ensure you select the correct type and number of services you require when you make the appointment.  If you select the wrong service, we may not be able to help at your appointment time.

To apply for a passport

Applying for a new adult passport overseas

Applying for a child passport overseas

Renewing your passport overseas

Visit the Australian Passport Office website for more information or email the Australian Consulate Surabaya [email protected] if you need further assistance.

Guarantors

Guarantors must either

Hold a current Australian passport issued for a minimum period of two years; or

Belong to specific occupational categories (or local equivalent)

(List Guarantor occupational categories – Overseas)

Is your passport lost or stolen

Report the loss or theft by calling the Australian Passport Office on 131 232 Monday to Friday – 8 am to 5 pm (for each Australian time zone). The office is closed on Australian national public holidays. Seek more information on the Australian Passports Office website.

Contact the Australian Consulate-General Surabaya during local business hours on +62 31 990 3200 or at [email protected]

Passport Fees

Travel Document Fee as of 1 January 2026

Fees are payable under the Passports (Application Fees) Act 2005

10-year passport (for persons 18 and over)	AUD 611	IDR 6,549,000
10 - year passport (for children 16-17)	AUD 514	IDR 5,509,000
5-year passport (for children under 16)	AUD 305	IDR 3,269,000
5-year passport (optional for persons 75 and over)	AUD 402	IDR 4,309,000
Emergency	AUD 265	IDR 2,840,000
Replacement*	AUD 265	IDR 2,840,000
Observation made on passport after issue	AUD 22	IDR  236,000